Today I am with a group of architects and designers, for a 3.5 hour session, geared towards giving feedback.
A few of my favorite key takeaways include:
– Knowing the things that prevent us from hearing feedback (truth, relationship, and identity triggers)
– Knowing the 3 types of feedback. There is definitely a difference between appreciation, coaching, and evaluation!
– Listen like your job depends on it. Listening is 2-way and brings out the reasonable.
I love it when teams carve out time for learning!
#HaveGoodRippleEffect #feedback #Learning